You can check applied certifications on each product page and you can learn more in our Restaurant Equipment Certifications page.

Disclaimer:
While we strive to provide accurate and up-to-date information, the presence of certifications on our products is subject to change. It is recommended that customers independently verify the certifications of each product on the respective product page. The information provided in our responses, including the mention of checking certifications, does not imply a warranty, guarantee, or assurance of the current certification status. For detailed and comprehensive information about certifications, please refer to our Restaurant Equipment Certifications page. We encourage customers to conduct thorough research and due diligence before making any purchase decisions based on product certifications.

We're here to help you with financing options for your business! Our financing partners offer lease-to-own and rent-try-buy arrangements. If you want to learn more, feel free to visit our Financing page.

We provide convenient access to downloadable specification sheets, warranty information, and user manuals on each product page. You can also find the dimensions and sizes to ensure a perfect fit for your kitchen needs.

Our team strives to work efficiently to pick and pack your items in a timely manner. However, due to the fast-paced nature of our process, we regret to inform you that once your order is placed, we are unable to make any changes. This includes requests to swap products or change payment methods.

We'll do our best to help you cancel your order, but please note that we can't guarantee it if the request is made after the order has been processed.

We're conveniently situated in the largest city of Metro Vancouver - Surrey. You can find us at 8557 132 St., Surrey, BC. Our doors are open for you from Monday to Friday, between 10:00AM and 5:30PM.

You can send us a message through our contact page and our team will get back to you as soon as possible.

There are multiple factors that can contribute to a refrigerator not cooling properly. These include dirty condenser coils, inadequate ventilation, improper installation, faulty or dirty gasket seals, disorganized food storage, the location of the appliance, and malfunctioning internal components.

It is recommended to clean refrigerator coils at least every six months to ensure optimal performance.

After you're done using them for the day, it is recommended to clean the rolls with a dry cloth to remove any dough particles. This will help prevent flour and dough from accumulating in the rolls.

It's really important to take some time to read the care instructions of your newly purchased equipment. By doing so, you'll be able to use it to its fullest potential.

There are several potential causes for your range emitting a yellow flame. These issues can include improper installation, a faulty gas regulator or gas system, and insufficient gas pressure. It is advisable to contact a licensed gas fitter to identify the source of the problem and provide the necessary repairs.

If your meat grinder is not functioning properly, it could be due to an incorrect placement of the meat blade. Remember, the flat side of the meat blade should be facing the meat plate. For more useful user information, feel free to check out our catalog of meat grinders.

Our usual shipping time is 3-6 business days. Don't forget to always check your tracking link in the Shipment Confirmation email for any updates. Sometimes, though, deliveries might take a bit longer because we're taking extra safety precautions in our fulfillment center. This could be due to safety measures at our fulfillment center or delays from the carrier. Hang tight, we're doing our best!

Do keep in mind that the cost of priority shipping is determined by the dimensions and weight of your shipment. No worries though, as the calculation will be done for you at checkout.

Just make sure to place your order before 1pm, and we'll have it at your doorstep in 1-2 business days. And don't worry about the shipping cost - we'll calculate it based on the dimensions and weight of your shipment when you check out. 

We've got your back when it comes to inside delivery services all around Vancouver Lower Mainland and Fraser Valley in beautiful British Columbia. No worries, we've got the right team for the job!

Once your order confirmation email is received, you can expect to receive a shipping confirmation email within approximately one to two days. This email will contain a link that allows you to conveniently track your package. Simply follow the link included in the email to view your tracking details.

Alternatively, you can also access your tracking updates by logging into your account area on the Brittania Food Equipment website.

If you have any concerns or would like to ensure the accuracy of your tracking information, please do not hesitate to contact us with your order number. We will gladly assist you in reviewing your tracking details.

Our team strives to work efficiently to pick and pack your items in a timely manner. However, due to the fast-paced nature of our process, we regret to inform you that once your order is placed, we are unable to make any changes. This includes requests to swap products or change payment methods.